Notification: The Apache PHP-FPM service is down

Symptoms

You receive a notification stating, "The Apache PHP-FPM service is down."

Description

This issue often occurs when a domain's PHP-FPM configuration is missing or corrupt. Rebuilding the configuration and restarting the apache_php_fpm service will correct this issue.

Workaround

1. Access the server's command line as the 'root' user via SSH or "Terminal" in WHM.
2. Run the following command.

   /scripts/php_fpm_config --rebuild

3. Restart the apache_php_fpm service.

   /scripts/restartsrv_apache_php_fpm

Additional resources

apache_php_fpm fails to start with "ERROR: [pool domain_tld] the chdir path '/home/username' does not exist or is not a directory"