Shell access is not enabled on your account

Introduction

You may receive the error message "Shell access is not enabled on your account" when attempting to connect to your cPanel account over SSH. You will be disconnected from the server upon receiving this message.

Procedure

As outlined in the message, shell access is not enabled for this cPanel user.

A system administrator can grant shell access via WHM.

How do I change an account's shell?

Differences Between Normal and Jailed Shell

Once you've enabled shell access, you should then be able to login to the server via SSH.