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MAILNODE profile cPanel server errors on unsuspendacct - Unable to detect Apache version from binary

Eric Delorme
  • Updated

Description 

On a MAILNODE profile role cPanel server the following will occur if the EasyApahce 4 RPM ea-apache24 isn't installed. The role is for email and Apache isn't used but we still require some Apache binaries and configurations.

Unable to detect Apache version from binary
The system will disable service proxying for this account...warn [unsuspendacct] safeunlock: Invalid arguments
Cpanel::Exception/(XID qysj2t) The system failed to release the lock on the file “/usr/local/apache/conf/httpd.conf” because of an error: Invalid argument
 at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 449.
	Cpanel::Transaction::File::Base::close_or_die(Cpanel::Transaction::File::Raw=HASH(0x4bd7220)) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 489
	eval {...} called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 489
	Cpanel::Transaction::File::Base::DESTROY(Cpanel::Transaction::File::Raw=HASH(0x4bd7220)) called at /scripts/unsuspendacct line 0
	eval {...} called at /scripts/unsuspendacct line 0

Workaround

Minimally ea-apache24 and it's dependencies needs to be installed and can be installed by running:

yum install ea-apache24

Afterward you should no longer see an error when unsuspending the cPanel account.

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