Symptoms
When attempting to configure a users PHP version within cPanel / MultiPHP Manager, PHP versions are not present and the interface shows "No versions of PHP are installed".
Cause
When the EA4 metainfo file (/etc/cpanel/ea4/ea4-metainfo.json) does not contain the oldest_supported_version key, the unquoted Template Toolkit variable renders as empty, producing a JavaScript syntax error that crashes the script block.
We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-52428. Follow this article to receive an email notification when a solution is published in the product.
Resolution
First ensure the ea-cpanel-tools package is up to date.
# yum update ea-cpanel-tools
If it is updated, we recommend creating a support ticket for further investigation.
If imunify360 is being used along with Hardened PHP, make sure the Hardened PHP repo is enabled and then update.
# yum-config-manager --enable imunify360-ea-php-hardened
Comments
0 comments
Article is closed for comments.