Symptoms
cPanel fails to update, and the log shows:
# [2026-04-28 20:58:53 -0300] E Sysup: Needed system packages were not installed: python312
Cause
AlmaLinux 8 or CloudLinux 8 is in use and hasn't been updated to 8.10+ yet. The package is not available before 8.10.
Resolution
- Log in to SSH as the
rootuser or use the WHM Terminal. Update the release package:
For CloudLinux:
# dnf update cloudlinux-release
For AlmaLinux:
# dnf update almalinux-release
Run the following command to update packages:
# /scripts/update-packages
- Try updating cPanel again afterward.
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