Symptoms
If you remove a cPanel user using a Linux command such as userdel
, WHM shows the account in List Accounts, but when you try to remove it, WHM shows this error:
Account does not exist.
Description
To avoid this issue, only use WHM to remove cPanel accounts.
Workaround
- Recreate the user via the command line with
useradd
, for example:useradd CpanelUserYouRemoved
- Use WHM to remove the account correctly.