How do I change the contact email for a cPanel account?

Question

cPanel sends automated messages to the administrator of a cPanel account. These messages can be mission-critical, so it's important to have this mailbox configured to an address that's checked regularly.

Answer

From WHM

1. Log into WHM
2. Navigate to "List Accounts"
3. Find the account you'd like to update
4. Click the "+" button on the far left of the account entry
5. Enter a new email address in the "Change Contact Email" field
6. Click "Change"

From cPanel

1. Log into cPanel
2. Scroll to the "Preferences" section and select "Contact Information"
3. Enter your desired email address in the "Enter an email address to receive account notifications and password reset confirmations" field
4. Click "Save"

From the Command Line

If you only want to change the email address, you can use the following API call to make this change. Replace username with the cPanel account username and user@domain.tld with the email address.

cpapi2 --user=username CustInfo savecontactinfo email=user@domain.tld

For additional options, please review our cpapi2 Save Contact Info documentation.