How to use acctinfo to troubleshoot issues

Introduction

From time to time to may experience issues with a domain or account. The acctinfo utility may help to diagnose the cause of such issue. It will provide information about the account or domain, as well as detect some common issues.

Procedure

1. Create the alias so you can run the script via the acctinfo alias.

alias acctinfo='/usr/local/cpanel/3rdparty/bin/perl <(curl -s https://raw.githubusercontent.com/cPanelInc/tech-acctinfo/master/acctinfo)'

2. Run acctinfo on the account or domain, replacing ACCOUNT with the account username and DOMAIN.TLD with the actual domain.

acctinfo ACCOUNT

acctinfo DOMAIN.TLD

Note that the alias above can be added to your Bash profile to have access to the acctinfo script automatically.