Symptoms
After removing Imunify360 from your system, you are trying to view a user's crontab, and you come across the following error:
You ($user) are not allowed to access to (crontab) because of pam configuration.
Description
This error can occur if Imunify360 is not removed cleanly. A partial removal is often caused by using an outdated script to uninstall the software.
Workaround
Reinstalling Imunify360 and uninstalling with the latest script should remove everything cleanly:
- Access your server using SSH as the root user
- Use the following command to fetch the latest install script from Imunify:
wget https://repo.imunify360.cloudlinux.com/defence360/i360deploy.sh -O i360deploy.sh
- Run the script as the root user:
bash i360deploy.sh
- Once the installation is complete, use the following command to confirm the installation was successful and the PAM module is running:
imunify360-pam status
- Rerun the install script with the uninstall flag to remove Imunify360:
bash i360deploy.sh --uninstall
- Once the removal is completed, you should be able to access crontab once again.
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