Andrew

1. Community
2. Operating Systems
3. failed install cpanel on almalinux 9.4

Why did you install CRB repo? Remove it, also remove the EPEL repo and try again. Andrew N. - cPanel Plesk VMWare Certified ProfessionalDo you need immediate assistance? 20 minutes response ti...

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• Andrew
• July 08, 2024 10:54
• 1 vote

1. Community
2. Server Management
3. Request for Assistance with Root SSL Certificate Renewal in WHM

Could you run the following command and paste here the output? /usr/local/cpanel/bin/checkallsslcerts Andrew N. - cPanel Plesk VMWare Certified ProfessionalDo you need immediate assistance? 20...

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• Andrew
• April 14, 2024 18:27
• 1 vote

1. Community
2. Backups
3. Transfer or Restore a cPanel Account takes forever

You are uploading the backup file from your computer to the server and your local internet speed (upload is slow) while 17GB is large :) so this is the reason why it takes so long. Instead of this ...

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• Andrew
• January 24, 2024 16:43
• 2 votes

1. Community
2. File Management
3. Default Permission & Ownership Values

that should be fine. There is a cool script with which you can use to mass restore default permissions on folders inside accounts: https://github.com/PeachFlame/cPanel-fixperms Andrew N. - cPanel P...

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• Andrew
• December 19, 2023 11:17
• 1 vote

1. Community
2. Installation & Updates
3. Problem with system update prevents CPanel upgrade

Does dnf update work? If so try to update cloudlinux-release package first then see if cPanel update goes fine now. Andrew N. - cPanel Plesk VMWare Certified ProfessionalDo you need immediate ...

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• Andrew
• April 29, 2026 14:36
• 1 vote

1. Community
2. Installation & Updates
3. The /scripts/autorepair fix_addon_features script is failing on my system.

Check the permissions on /tmp folder, that seems to be wrong. Andrew N. - cPanel Plesk VMWare Certified ProfessionalDo you need immediate assistance? 20 minutes response time!* Open a ticketEm...

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• Andrew
• June 16, 2025 06:29
• 0 votes

1. Community
2. Databases
3. better my.cnf configuration

The best way is to use mysqltuner.pl for the initial configuration. Andrew N. - cPanel Plesk VMWare Certified ProfessionalDo you need immediate assistance? 20 minutes response time!* Open a ticketE...

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• Andrew
• June 09, 2025 12:03
• 1 vote

1. Community
2. Server Management
3. Server started crashing at the same time after recent update

Yeah I'm pretty sure it's something else. Andrew N. - cPanel Plesk VMWare Certified ProfessionalDo you need immediate assistance? 20 minutes response time!* Open a ticketEmergencySupport - Pro...

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• Andrew
• April 06, 2025 18:16
• 1 vote

1. Community
2. Web Servers & Applications
3. Litespeed WP Plugin without Litespeed

I think this is in a non-working state. I would remove it completely. Andrew N. - cPanel Plesk VMWare Certified ProfessionalDo you need immediate assistance? 20 minutes response time!* Open a ti...

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• Andrew
• April 24, 2024 15:39
• Edited
• 1 vote

1. Community
2. Server Management
3. Website not working after removing Litespeed

How have you removed LiteSpeed exactly? Looks like it was not switched over to Apache. Andrew N. - cPanel Plesk VMWare Certified ProfessionalDo you need immediate assistance? 20 minutes respon...

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• Andrew
• April 24, 2024 15:38
• 1 vote