Symptoms
Exim will not start, and the following entry can be found in the output of systemctl status exim
.
error while loading shared libraries: libperl.so: cannot open shared object file: No such file or directory
Description
Corrupt or missing cPanel packages can cause the libperl.so file to no longer be present on a system. The libperl.so file is required for Exim to run.
Workaround
- Access the server's command line as the 'root' user via SSH or "Terminal" in WHM.
- Run the following command.
/scripts/check_cpanel_pkgs --fix
- Start Exim.
/scripts/restartsrv_exim
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