A DNS entry for “subdomain.domain.tld" already exists.

Symptoms

When adding an addon domain or subdomain in your cPanel, you get an error similar to the following:

CONFIG_TEXT: There is already a DNS entry for the domain “subdomain.domain.tld”. at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/subdomain.pm line 176.

Cause

This error occurs when your server already has a DNS record for the subdomain. You should ensure that the DNS record file is removed.

Resolution

1. Log in to WHM as the root user
2. Navigate to Home / DNS Functions / DNS Zone Manager
3. Click the Manage button to the right of the domain name
4. Click the Delete button to the right of the record to delete
5. Confirm that you want to delete the record by clicking the Continue button

Additional Resources

DNS Zone Manager - Delete a DNS zone record | cPanel & WHM Documentation