Symptoms
When attempting to modify a resold user account's domain name to a subdomain of the same domain, we are receiving the following error:
The domain “subdomain.domain.tld” may not be created by “root” because “domain.tld” is already owned by “cpaneluser”. at /usr/local/cpanel/Whostmgr/Accounts/Modify.pm line 972.
Description
We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-53019. Follow this article to receive an email notification when a solution is published in the product.
Workaround
Modify the user account's domain name via the reseller account or enable the Tweak Setting "Allow WHM users to create subdomains across accounts".
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