Symptoms
When using a Linked Mail node, and creating a new account, the related Autodiscover SRV records are not created.
Description
This behavior occurs because the Linked Node is treated like all other Remote Mailservers for the purposes of Mail Routing, and as such the SRV records that are required for Autodiscover are not created.
We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-46540. Follow this article to receive an email notification when a solution is published in the product.
Workaround
Manually create the relevant SRV records. These will be similar to:
autoconfig 14400 IN A 10.2.32.216
autodiscover 14400 IN A 10.2.32.216
_autodiscover._tcp 14400 IN SRV 0 0 443 somedomain.main.tld.
Where the IP address and somedomain.main.tld are the appropriate address and Autodiscovery domain for your server(s).
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