Why does my website show the default cPanel page?

Question

Why does my website show the default cPanel page?

Answer

The default cPanel page loads when the domain resolves to an IP address that doesn't match the IP address in the domain's Virtual Host configuration.

Note: The NAT configuration in WHM, under Home / IP Functions / Show or Delete Current IP Addresses, should also be reviewed if the server uses NAT.

• If the wrong IP is used in the Virtual Host configuration, you can use Home / IP Functions / IP Migration Wizard 
• If the domain resolves to an incorrect IP address, update the domain's A records on the authoritative nameservers to point to the correct IP address.

• If the updated Virtual Host hasn't been read, Apache must be hard restarted. Apache can be restarted by running the following command as the root user at the command line.

  # /scripts/restartsrv_apache --hard

Additional Information

How do I use IP Migration Wizard to transfer sites to a different IP on the server?