Sometimes, when you load a domain it will resolve to a "Default cPanel Page." Often, this is a result of the domain having been assigned an IP address not bound to the server, or a public IP address is used within a NAT environment.
To address this, you may use the IP migration wizard to move the domain to the new IP. Updating the IP in this manner will help ensure that all the appropriate configuration files have been appropriately migrated to the correct IP.
Alternatively, it is possible that the domain simply has not yet been added to the server as a primary, addon, or alias domain. All domains pointed to a cPanel server need to be added to the server directly. You will want to either create an account for the domain, or add it through the cPanel > Domains > Domains feature.
Be sure to complete Step 7d in the documentation to correct this issue for new accounts:
Step 7d: Configure WHM to use the new IP address for new accounts
After you click Server Setup, WHM’s Basic WebHost Manager Setup interface (WHM >> Home >> Server Configuration >> Basic WebHost Manager Setup) appears in a new window. To configure the shared IP address, perform the following steps:
- Click the Basic Config tab.
- In the The IP address (only one address) that will be used for setting up shared IP virtual hosts text box, enter the new IP address that the system will use for shared IP virtual hosts.
- Click Save Changes.