How to clear the Exim retry database?

Question

How to clear the Exim retry database?

Answer

After fixing an issue that caused Exim to defer sending messages with retry "time not reached for any host" as the reason, Exim will continue to defer messages. The retry database, also known as the hints database, must be cleared to send messages again.

1. Access the server's command line as the root user via SSH or Terminal in WHM.

2. Run the following command to clear the retry queue:

   # /usr/local/cpanel/scripts/exim_tidydb -t 1m /var/spool/exim retry

Additional Resources

How to log into server using SSH?

Using Terminal To Access the Command Line