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Policy server HTTP error

Samuel Martin
  • Updated

Symptoms

Attempting to access Webmail fails and the Dovecot log /var/log/maillog is populated with errors such as:

Policy server HTTP error: connect(127.0.0.1:579) failed: Connection refused

 

Description 

Dovecot is configured to connect to cPHulk on a server where cPHulk is not enabled. In order to properly disable cPHulk, the auth_policy_server_url line must be removed from the Dovecot configuration file.

 

Workaround

Please refer to our cPHulk documentation for the proper instructions to disable cPHulk:

To disable cPHulk so that it remains offline, even after a restart of cPanel & WHM, perform the following steps:

  1. Remove the enabled touch file: 
    rm /var/cpanel/hulkd/enabled
  2. Edit the /etc/dovecot/dovecot.conf file to remove the following line: 
    auth_policy_server_url = http://127.0.0.1:579/dovecot-auth-policy
  3. Rebuild Dovecot’s configuration file by running the following script: 
    /usr/local/cpanel/scripts/builddovecotconf
  4. Restart Dovecot
    /usr/local/cpanel/scripts/restartsrv_dovecot

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