Question
After purchasing JetBackup and activating the license, WHM Backup Configuration shows the banner to purchase JetBackup. Why is the banner showing while the license is already activated?
Answer
For cPanel Store Addons, a cache file is used to verify which licenses are active. This cache file will refresh automatically within 12 hours. If you recently purchased the license, the interface doesn't know the license is already activated. To refresh the cache immediately, run the below command.
mv -v /var/cpanel/caches/store_licenses.json.cache{,.bak}