Symptoms
When restoring an account backup via the "WHM Backup Restoration" interface, the below error occurs during the restore.
ERROR: time out reached
Description
WHM Backup Restorations utilize a timeout to ensure the backup restore doesn't run indefinitely. In the event, the restore exceeds the defined restoration time limit; the restore operation will exit.
Workaround
Increase the backup restore time limit in the backup configuration options.
WHM Backup Configuration - Global Settings
Maximum Backup Restoration Timeout — Enter the maximum number of seconds to
allow a backup process to restore a single backup file.
Additionally, if you are attempting to restore a large backup, you may want to perform a manual restore with the restorepkg script.