William Del Piero cPanel Staff
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Recent activity by William Del Piero-
Hi, Does the cPanel error log ( /usr/local/cpanel/logs/error_log ) provide any additional information about the issue? I recommend checking the log file directly after you see the error so you ca...
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Hi, Unless you've added a custom theme, it should be expected for this interface to have no cPanel themes listed as this is the interface you'd use to manage custom themes. If core cPanel files f...
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Hi, It appears the feature you're attempting to use is provided by Installatron, which is not developed or supported by cPanel. Unfortunately, we are not trained or familiar with this specific ap...
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Hi, Since cPanel does not support remote filesystems such as SSHFS, this can cause various issues such as problems with chkservd disk space monitoring. I'd suggest following the steps below to ...
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Hi, Normally, you should have the option to delete the database from cPanel > MySQL Databases in this situation, even if the database does not exist in MySQL. We have an article below detailing t...
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Hi, Our developers are currently testing this patch in our internal case EA-12261. Unfortunately, I can't provide a time estimate on when this will be released. Once this update is made available...
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Hi, If you've obtained your cPanel license from your hosting provider, then you would need to contact them to transfer or cancel the license. If the license is cancelled, you can purchase a new c...
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Hi, For your existing sites that use Site Quality Monitoring, the email address in-use appears to be stored within the /home/cpanelusername/.koality/config file. If you've already signed up with ...
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Hi, You're most welcome for the assistance and I hope you have a great rest of your weekend as well!
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Hi, The script you've used to reinstall mailman no longer exists on recent cPanel versions. You can find the updated steps to re-install mailman in the following article: How To reinstall the Mai...