rbairwell

1. Community
2. Server Management
3. Unable to login in WHM

Since you are able to login to the server via another way, can you go to Security Center->Configure Security Policies and see if "Limit logins to verified IP Addresses" is ticked or not? And if you...

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• rbairwell
• February 04, 2024 19:57
• 1 vote

1. Community
2. Account Administration
3. How to Set up Email Notifications when an account logs in to cPanel?

If you are looking for notifications for when somebody logs into your cPanel account, this can be found under cPanel->Preferences->Contact Information where you can set the notification email addre...

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• rbairwell
• February 03, 2024 12:18
• 1 vote

1. Community
2. Miscellaneous
3. Credentials for the "OLD" forum don't work here

Hi, According to the "Forums Migration" post from November at https://support.cpanel.net/hc/en-us/community/posts/19408006532375-Forums-Migration-Update "...you most likely have a different email a...

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• rbairwell
• February 03, 2024 12:08
• 1 vote

1. Community
2. Security
3. recovery lost password cpanel

Hi, You'll need to contact your web hosting provide for this sort of assistance - cPanel Inc (who just make the software) don't have access to the server your site is hosted on (or the ability to v...

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• rbairwell
• February 03, 2024 12:05
• 1 vote

1. Community
2. Installation & Updates
3. system update could not connect to server

Ah - HeartInternet.... I used to use them (mainly for domain regs) before HostEurope brought them and then GoDaddy brought HostEurope.... The original founders setup 20i.com (very very local to me)...

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• rbairwell
• January 29, 2024 22:08
• 1 vote

1. Community
2. Email
3. Default WHM 116.0.9 Exim cipher list incompatible with default Outlook under W10

Out of interest, which version of Outlook are they running? (i.e. Outlook 2003, Outlook 2007, Outlook 2010, Outlook 2011 for Macs, Outlook 2013 for Windows, Outlook 2016 for Windows, Outlook 2016 f...

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• rbairwell
• January 26, 2024 00:48
• 1 vote

1. Community
2. Licensing & Billing
3. cPanel's Litespeed License On Non-cPanel Server

MilesWeb: Twest wasn't asking if it was technically possible to install Litespeed on a non-cPanel server, but whether buying a licence from cPanel restricted it (legally or technically) from runnin...

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• rbairwell
• January 21, 2024 14:10
• 1 vote

1. Community
2. Licensing & Billing
3. cPanel's Litespeed License On Non-cPanel Server

I started placing an order for just Litespeed via https://store.cpanel.net/cart?add-item-id=387 with a non-cPanel IP address in the order box and on the "Review and Checkout" page, I got the "End-U...

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• rbairwell
• January 20, 2024 08:49
• Edited
• 1 vote

1. Community
2. Backups
3. Backup folder in different storage?

Yep, in fact that's the "preferred method" for local backups. You just need to mount the secondary drive in Linux and then tell cPanel to save the backups to there - this is covered in https://supp...

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• rbairwell
• January 19, 2024 18:54
• 1 vote

1. Community
2. Server Management
3. MySql restarts every 6 days exactly at 12:03 pm

I assume you've checked /var/log/messages and Apache's logs (in case there is high demand at that time)? I also take it that network activity is nominal/normal, no backups are running at the time, ...

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• rbairwell
• January 19, 2024 14:11
• 1 vote