How to check if an email still in the email queue from WHM

Introduction

Sometimes, you may need to check if a message is still in the mail queue. This can be done from the command line or in WHM. This article provides the steps to check if a message is still in the mail queue via WHM.

Procedure

1. Log into WHM as the ‘root’ user.
   
2. Navigate to "Home / Email / Mail Delivery Reports."
3. Search for the message in question.
4. Copy the message ID of the message, located in the "ID" column.
5. Navigate to "Home / Email / Mail Queue Manager."
6. Enter the message ID in the search textbox.
7. Select "Search Message ID" from the dropdown menu.
8. Set the "Search Type" to "Exact."
9. Set the "Start Date" to one day before the email was sent.
10. Click the "Run Report" button.

If the message is still in the queue, it will be displayed in the search results with its status in the "Status" column.

Additional resources

Mail Delivery Reports

Mail Queue Manager