How to Fix Mailbox Permissions using WHM

Introduction

Occasionally after a migration from another server, your users' mailbox permissions may be incorrect.  This can cause issues with sending and/or receiving email.

Procedure

1. Access WHM using the root user
2. Navigate to " Home / Email / Repair Mailbox Permissions"
3. Select "Proceed"

This interface will inspect mailbox ownership and file permissions. You can also attempt to repair any contradictions that may exist in the mail system manually.  If this permission fix script fails, the permissions may be unable to be changed in this way.  Please see this article for steps on how to proceed further:

Mailbox permissions for user@domain.com are broken and can't be fixed