Symptoms
After reinstalling RoundCube, you may experience a 500 error when accessing RoundCube via Webmail.
Description
When reinstalling RoundCube, some configuration files may no longer be present, resulting in the 500 error.
Workaround
- Access the server's command line as the 'root' user via SSH or "Terminal" in WHM.
- Update the Roundcube database schema.
- MySQL Roundcube database
/usr/local/cpanel/bin/update-roundcube-db --foreground
- SQLite Roundcube database
/usr/local/cpanel/bin/update-roundcube-sqlite-db --foreground
- MySQL Roundcube database