Live Transfer does not suspend accounts when "Update DNS Zone" option is disabled during transfer.

Symptoms

When the "Update DNS Zone" option is disabled in Transfer Tool and "Live Transfer" is used. You find that after a transfer that the account on the source server has not been suspended, yet Service Proxying was configured for the account.

Description

We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-51222. Follow this article to receive an email notification when a solution is published in the product. 

Workaround

The account on the Source server can be suspended manually using the method below, this will allow the Service proxying put in place by Transfer tool to work as intended.

 How To Suspend a cPanel account