When configuring Z-push, the mobile device returns an error indicating to check with the administrator about the settings. The cPanel "cpdavd" log also returns the below similar error.
grep caldavcarddav /usr/local/cpanel/logs/cpdavd_error_log
[2021-08-04 13:13:33 -0500] For auth user “firstname.lastname@example.org”, owner “cpuser”
does not have the caldavcarddav feature.
cPanel's "cpdavd operates the Z-push Active Sync service". This service requires an account has the feature "Calendars and Contacts" enabled. If this feature is disabled for the account it will prevent the email users from utilizing Z-push Active Sync.
- Log in to WHM
- Navigate to "Feature Manager"
- Under "Manage feature list", select the feature list to edit
- Ensure "Calendars and Contacts" is selected with a checkbox
- Click "Save" at the bottom of the edit page