Symptoms
Accessing the WHM DNS Cluster interface shows the following error:
# Could not communicate with remote API server
The cPanel error_log will show the following error:
# [2021-09-04 00:57:37 +0200] warn [-e] Could not connect
to https://192.168.1.100:2087/json-api/batch:
Connection Timed Out at
/usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/cPanel/PublicAPI.pm
line 259
Note: 192.168.1.100 represents the DNS cluster member IP address.
Cause
When accessing the WHM DNS Cluster interface, a status test is performed between cluster members. This process has a timeout of 15 seconds. Any server taking longer than 15 seconds to respond will display an error message. This error does not affect functionality as it is only the result of a status test.
Resolution
You can ignore this error as the DNS cluster continues to function when the status check fails.
Comments
1 comment
Update: RE-600 is solved in the following WP Squared version(s) and newer:
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