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102 EDGE Version new whm theme

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399 comments

  • martin MHC
    Regarding the load averages .. it is not that difficult to press the small icon to see them.

    You're correct, It's not difficult, but it's more effort than the current Paper Lantern: Currently: Nothing needs to be done. View results. New theme: Find the small button, move the mouse, click the small button, view results.
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  • RickKukiela
    So my server updated to the new jupiter theme over the weekend. I had no idea this was coming (probably my fault) but holy hell.... #1 - This looks unfinished and straight up bad. I'm not saying the old design was going to win any awards but at least it looked like a finished product that is developed and maintained by a professional team of developers. This new design looks like it was built by one guy working out of a basement and the client didn't have the budget to spend on an actual designer for the admin area. It honestly reminds me of "quick work" I do for clients that have tight budgets. #2 - The new unified search is terrible. I'm not trying to be harsh but there really isn't any other way to say it. The old system had a very nice flow that I was used to when I wanted to get to a customer's cpanel. Upon logging in to WHM, the search box was default focused so I could immediately start typing "list", as I'm typing the side bar would change and I would see list accounts pop up so I would down arrow twice and hit enter. This would load the account list and it's search box would focus by default so without even needing to touch my mouse I could start typing the first few letters of the domain I'm looking for and press enter again and immediately see the account I'm looking for and click the cpanel icon. Now when I type part of a client domain in the unified search box at the top I get a ton of cpanel results first that make absolutely no sense. For example, I typed in "carekit" and this what I got (see attachment). I can 100% promise you that none of those results have the word "carekit" anywhere in them, so now I have to grab my mouse scroll through all these bad results to get the the one actual good result. I expect a lot more from you guys. I have no idea how you guys could push this out in the state that it's currently in. Did you even consider usability? At worst is there a way I can set the search to favor matched account results first over WHM areas? EDIT: Apparently I can still use this new search in the old way I'm used to by typing "list", then selecting list accounts and pressing enter and proceeding from there. So I guess that's fine. I still don't know why the search is returning results that make no sense though, and at least having the option to favor account matches over whm section matches would be a nice feature / ability. Also, I still really don't like the look of this thing now, particularly the reverse type on the side bar. The list / menu seems hard to look at and parse visually, the type is too "bold" and overall it just looks like a mess :/ Edit2: Recommendation for cleaning up the side bar. Aside from getting rid of the reverse type on the dark back ground (or using a "light" variant of the font to counteract the "bolding effect" of using white type on a dark background, I think this menu needs to be divided out in to more overarching groups. Currently there are too many options to read through and its overwhelming which really deteriorates its usability. I'm not sure how you could best divide this area up but I think splitting all the current top level main categories into 10 or less groups would make things a little more manageable from the user's perspective.
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  • RickKukiela
    Here is what I'm talking about with the font weight on the side bar being too high. Normal font weights look much thicker than they are when you put light type on a dark background. I'm not really sure why this is but it just is. Here is a side by side of what you have now (right) and what I changed it to (left) - I changed the font-weight property to 300 in my inspector on the altered one. Its already 1000% better for readability given sheer amount of data to sift through on that side bar, do you not agree? I still think this needs to be sub divided to 10 or less main groups.
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  • cPRex Jurassic Moderator
    @RickKukiela - thanks for that feedback, and especially the screenshot. I've passed that along!
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  • Spirogg
    @RickKukiela - thanks for that feedback, and especially the screenshot. I've passed that along!

    Can we add up down links while scrolling down WHM main page. really a pain if your scrolling to scroll back up just like here in the forum there are 2 icons to click on to go up or down. this would help alot than scrolling up to the top again Even better might be an option to click up takes you to the next category so if your on Category restart services you click the icon and it takes you up each category. or down each category. whether they are opened or closed. at least scrolling would be so much easier and not give us carpal tunnel The carpal tunnel is a narrow passageway surrounded by bones and ligaments on the palm side of the hand. When the median nerve is compressed, symptoms can include numbness, tingling, and weakness in the hand and arm
    :)
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  • vf-hostmaster
    Have you tried the mobile apps. They work perfectly with current WHM theme.

    Who in there right mind is trying to administer a WHM server from their phone?!
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  • IndicHosts.net
    [QUOTE="hostmaster@visionfriendly, post: 2913625, member: 1069577"> Who in there right mind is trying to administer a WHM server from their phone?!
    At times admins need to attend things on the move and this is handy
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  • vf-hostmaster
    At times admins need to attend things on the move and this is handy

    To each his own I guess. We just pull out a laptop and turn on the hotspot.
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  • cPanelAdamF
    We are currently investigating ways to bring back a filtering capability to the left navigation. In the long term, we'd like to narrow down the extensive list of features in that nav and let you personalize that menu as you see fit...but that will need to wait for another time.
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  • anton_latvia
    We are currently investigating ways to bring back a filtering capability to the left navigation. In the long term, we'd like to narrow down the extensive list of features in that nav and let you personalize that menu as you see fit...but that will need to wait for another time.

    With all the respect to developers and analysts and everyone behind cPanel dev-team. Ability to customize menu sounds "interesting" and as being web-developer myself - I can understand and feel how complicated it might be to make. And we, as users, as community, as tech geeks - we can accept that, we do not expect it to appear and most of us - as you can read in the comments, we don't desperately need it. We do not need it as much as we need many other more basic things. Or even things, that were there - right now I mean the filter in the top of right column. (a separate word to the fact, that now whole column slides up-and-down on every page load, which is annoying). My experience shows - and I beg someone to listen to these simple words, please - so my experience shows, that you guys often focus on these "modern" and "hard-to-make" things and features and you leave really "needed" and "easier-to-implement" features in unknown stage for years. To prove this we can go together through feature-request website - I already mentioned myself to volunteer here. In other words - most of us do not need " we'd like to narrow down the extensive list of features in that nav and let you personalize that menu as you see fit " as much as we need either old interface back or at least left column filter thing. Once again, I truly understand, that you've done a lot of work.
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  • WorkinOnIt
    We are currently investigating ways to bring back a filtering capability to the left navigation. In the long term, we'd like to narrow down the extensive list of features in that nav and let you personalize that menu as you see fit...but that will need to wait for another time.

    I do not like the new theme - but that could be just me. I can't understand why bother spending time / resource on the UI when there are over 500 Feature Requests outstanding..... some of these (e.g. Load Balancing) have been around for 7 years or more..... Here are my list of changes that I hope will be address..... though I am not holding my breath. It seems to me that you guys just do what you want these days .... 1) Personally, I think you should not force your UI changes on to your customers, but give them an option - or at least give us an option to theme it how we want. 2) The search capability / filter at top left was very useful. Removing it sadly proves the point that you do not listen to your customers. It is ridiculous to simply "do away " with features that are extremely useful and popular. 3) What's with the weird scroll on the left menu every time I click on a link from the search bar? Gimmick. 4) I need a way to "favourite" the top links I use / drag and drop left menu items to the order I choose 5) Why can't we resize left / right the left menu
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  • Spirogg
    We are currently investigating ways to bring back a filtering capability to the left navigation. In the long term, we'd like to narrow down the extensive list of features in that nav and let you personalize that menu as you see fit...but that will need to wait for another time.

    @cPanelAdamF First I want to Thank you for this message. Please lets get it working as it was before for NOW. and we can work on updates at later time. This would be wonderful of the team to bring it back please Also can you make the text smaller in the left menu please. - on smaller screens it does not look so bad, but larger screens its still too big hurts my eyes. and the white color still hurts my eyes. Just FYI it's not just me, but I've read it everywhere on the forum from all customers. that left menu text is too big to bright hard to read Thank you Spiro
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  • PeteS
    We are currently investigating ways to bring back a filtering capability to the left navigation. In the long term, we'd like to narrow down the extensive list of features in that nav and let you personalize that menu as you see fit...but that will need to wait for another time.

    I'm going to lazy and *not* read the previous 9 pages... and just ask here if the fact the a search results in a large amount of unrelated results has been brought up? Yes! To you comment about left nav filtering. Also, having the results stick so we don't have to search many times while we figure out which result is actually what we want. (The old filtered nav rocked for this!)
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  • cPRex Jurassic Moderator
    I'm going to lazy and *not* read the previous 9 pages... and just ask here if the fact the a search results in a large amount of unrelated results has been brought up?

    Yes - making the search smarter has already happened once with regards to "List Accounts" but we're continuing to tweak that.
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  • hostingmundial
    As a server administrators WE REALLY HATE WHM Jupiter theme. It makes our daily work to feel like a pain in the ass.
    • It takes more than twice the time to find the right menu
    • It has hidden the Load Average measure inside the server menu, which is something that must have to be monitored at all times so, IT HAS TO BE VISIBLE AT ALL TIMES.
    • Why would you put icons back on cPanel Jupiter theme after all complaining but not in WHM theme which is used more frequently!!??? THIS JUPITER WHM MENU IS A TOTAL LOOK AND FEEL DISASTER
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  • PeteS
    As a server administrators WE REALLY HATE WHM Jupiter theme. It makes our daily work to feel like a pain in the ass.
    • It takes more than twice the time to find the right menu
    • It has hidden the Load Average measure inside the server menu, which is something that must have to be monitored at all times so, IT HAS TO BE VISIBLE AT ALL TIMES.
    • Why would you put icons back on cPanel Jupiter theme after all complaining but not in WHM theme which is used more frequently!!??? THIS JUPITER WHM MENU IS A TOTAL LOOK AND FEEL DISASTER

    Yes! 1- search results are awful, location is awful, not filtering menu is awful 2- the left menu is a pain to navigate and look at 3- hiding server load... just WHY? 4- WMH icons... why only put them in the maim dashboard page, and then require us to open each one (no expand all)?! If the WHM dashboard is supposed to be a welcoming home for us (I'm guessing that was the intent since all icons, and server load stats, etc. are there) WHY not let us favorite, re-order, pin, etc.?! Top Tools feels like MS deciding to offer to pick the default printer for us based on our actions (haste that crap). Sure hope the gets improved, a lot, soon!
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  • IndicHosts.net
    As a server administrators WE REALLY HATE WHM Jupiter theme. It makes our daily work to feel like a pain in the ass.
    • It takes more than twice the time to find the right menu
    • It has hidden the Load Average measure inside the server menu, which is something that must have to be monitored at all times so, IT HAS TO BE VISIBLE AT ALL TIMES.
    • Why would you put icons back on cPanel Jupiter theme after all complaining but not in WHM theme which is used more frequently!!???

    Okay, I think I get it - you want a seasoned hands-on senior system administrator of say +10years experience to lead and be the last-say for the WHM Jupiter redesign whereas cPanel wants a bunch of +16 year first times college interns to be the lead and last-say in WHM Jupiter redesign? If true, then you want WHM Jupiter to be senior system administrator optimized where as cPanel wants WHM to be intern or newbie optimized
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  • Paulus Cobris
    Hello, Im CEO and Founder of Trignosfera. An Webhosting company based in Portugal. I have been working with CPanel/WHM, for more than 20 years now... And as a person that also manage the servers, i believe that functionality ALLWAYS come before beauty or shiny new "ideas" for templates... What i have been seen from Cpanel is a complete lack of focus on what its important for a company and for the sysadmins that use your software. I don"t understand what is going on, on Cpanel, but it seems you have lost your way or something... The last templates have been a downhill spiral of bad design options, that clearly shows, that you "Cpanel" seems disconected from the real world. We don"t care about fancy ideas, we need functional templates that are easy to operate and easy to navigate. My costumers hate the new jupiter template, even Paper Lantern was better then Jupiter, but heres the kicker... The older template was the one that my costumers did like more. They like the iconografy and non complicated use of things... They don"t need pretty... that is for their sites, for Cpanel they need fast and "direct" usage. For the WHM side of things... clearly who designed the new interface is out of his mind... Hiding Loads average? Removing what was working... changing colors and font types? What is going on... This must not be done this way... WE the paying costumers are PARAMOUNT... not Cpanel... Don"t ever forget that... is WE that pay for your work, not the other way around. So give us the option to choose, and not do what it was done... and THEN... do polls asking if we like the change.... I expect the possibility to revert to the classic WHM on future revisions of Cpanel software, and the possibility of Cpanel Template have icons and not some plain text (who designed Jupiter, should be fired). Best Regards,
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  • jaybee1
    I was also disappointed in the new changes to the navigation section. So I did something about it while cpanel twiddles their thumbs. If you're familiar with setting your own local CSS file such as "userContent.css" here's what my version looks like: @-moz-document domain("host-domain.com") { :host { font-size:14px !important; } :root { --cp-primary-color:#dfdfdf !important; --cp-primary-contrast-text:#444 !important; } nav { background-color:#f9f9f9 !important;} .cp-main-menu__header, .cp-main-menu__header--box-shadowed { border-bottom:1px solid #444; padding:0 0 0 15px !important;} .cp-main-menu__logo-container { display:none !important;} .toggle-all-container { margin-top:0 !important;} .links { margin-top:0 !important; padding:0 !important;} .list { margin:0 !important; padding:0 !important;} .list-item .list-item {margin:0 !important; padding:4px 0 4px 10px !important;} .links > li > a.list-item__link { background-color:#EEE!important; color:#000 !important; border-bottom:1px solid #ccc;} .list > li > a.list-item__link { background-color:unset !important; color:#444 !important;} .list-item__text { font-size:14px !important;} .list-item__text ::before {display:none !important;} .list-item .list-item.whm-current-tool a, .list-item .list-item.whm-current-tool { background-color:#293a4a !important; color:#FFF !important; } footer.cp-layout-footer {display:none !important;} }
    I've turned off the logos, but you can enable them if you wish, among other things of course. Cheers.
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  • jaybee1
    For google-chrome users, there's an extension called: "User JavaScript and CSS" may require you to enable: "#extensions-on-chrome-urls" after entering "about:flags" in the URL... but I was attempting other workarounds prior... but works well enough for these purposes. You'll have to simplify the CSS above to just the main portion... aka remove @-moz-document domain("host-domain.com") {
    and the final/ending "}" bracket, then enter them into the extension-tool's css box and save.
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  • martin MHC
    Okay, I think I get it - you want a seasoned hands-on senior system administrator of say +10years experience to lead and be the last-say for the WHM Jupiter redesign whereas cPanel wants a bunch of +16 year first times college interns to be the lead and last-say in WHM Jupiter redesign? If true, then you want WHM Jupiter to be senior system administrator optimized where as cPanel wants WHM to be intern or newbie optimized

    I don't understand what you're trying to imply here?
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  • DELTA SERVERS iNC
    My WHM/cPanel is at version 102.0.8, but only in WHM there are icons, in cPanel it still has no icons, does anyone know why? Thank you!

    Here too, I updated, frocei, some catch and some don't, would you have any update on this? Several servers with the same problems. Only the cpanel icons, the whmcs ones show up for example.
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  • DELTA SERVERS iNC
    the most confusion UI we had ever seen plus this is how we currently see the host access control page please asap bring back on top load of server and the other useful information fix the left menu it's simply terrible and slows the work! Thanks -03-23-102.0.8.png">76777

    Here too, I updated, frocei, remove caches and nothing. Not only in whm, also in the client area, click there on disk. Besides the plug-ins, when you clicked on the sitepad itself, it goes to a field with no options to go back. This thema shouldn't even be released yet . All badly done.
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  • quietFinn
    I don't understand what you're trying to imply here?

    Me neither :rolleyes:
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  • JoseDieguez
    [QUOTE="hostmaster@visionfriendly, post: 2913929, member: 1069577"> To each his own I guess. We just pull out a laptop and turn on the hotspot.
    in my years, i have perfomed more than just a few quick and easy things trough the phone. on wich taking your laptop out, turning it on, acrtivating hotspot on your phone, connecting, etc, would multiply the 1 minute task, to a 10 minute task. but again, for things that you need to fast-quick check, or just perfome a few clicks, indeed a phone may come in handy. specially when you were driving, and stopby to do it
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  • mvandemar
    We are currently investigating ways to bring back a filtering capability to the left navigation. In the long term, we'd like to narrow down the extensive list of features in that nav and let you personalize that menu as you see fit...but that will need to wait for another time.

    Seriously, this thread is over 200 replies and 3 months old of people asking for a way to just get the old theme back so we can administer our servers without going crazy, and there STILL isn't a solution for that?? Wtf? The vote to keep Paper Lantern, at least for now, has 71 upvotes and Zero downvotes:
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  • MegaBytu
    I am spending 5 minutes writing feedback about the new theme, but I am sure that my feedback will not matter, thus will be completely ignored by cPanel, so I am still writing it due to frustration about terrible experience in the new theme. (1) One of the most important operational features are Load Averages. In the old theme Load Averages were visible with link to Process Manager on every WHM page, in the top bar - so it was the fastest way possible to see a load spike and go to Process Manager to diagnose it. Now, on the new theme, Load Averages are visibile only on homepage or only under the Server menu icon in the top bar - with NO LINK to Process Manager. Accessing Process Manager can be one via homepage (3 clicks) or via Search (typing and click). Horrible experience. (2) Important messages such as "Server requires reboot in order to apply software/kernel updates" are no longer visible in WHM (not in the top bar, not on homepage, basically nowhere). The only way to see this messages is by running commands in the Terminal or via SSH. Absolutely stupid. (3) Navigation in the menu is terrible - no filtering/no icons. Basically all WHM tasks now take a lot longer the usual. (4) No way to select Top Tools on Homepage. So basically you created a panel, with no way to configure it and also removed important features/shortcuts that were available in the old version. Thank you cPanel for providing us a worse experience for more money (we saw the price increases). Also, it is obvious that a new relevant player is needed in this business, because cPanel lost it's focus, focusing now on providing bad experience for it's users (now the new theme, previously the WordPress toolkit), ignoring relevant feedback and caring only about it's opinions - in an autocratic manner. We've all seen what autocrats are capable of doing and it's not good. Later Edit: It is a trend in the software industry to trash existing software. Instead of updating an existing interface by updating various elements in order to tweak it's usability, many software companies prefer to create a crapier new interface, from scratch, and trash all existing good things from the old interface. I can't understand why this happens, there is no logical reason, except probably some bureaucrats that have ideas and zero experience in anything.
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  • ITHKBO
    Apoligies post can be ignored. A host Access Control difference we noticed is because of AlmaLinux and unrelated to theme issue with 102.
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  • IndicHosts.net
    I don't understand what you're trying to imply here?

    Sorry for talking out aloud and typing in tandem. Was trying to say the current theme seems focused on the new generation WHM user with minimal WHM knowledge. They seem to be trying to make Jupiter for new WHM user at the cost of the experienced WHM system admins
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  • feldon27
    Sorry for talking out aloud and typing in tandem. Was trying to say the current theme seems focused on the new generation WHM user with minimal WHM knowledge. They seem to be trying to make Jupiter for new WHM user at the cost of the experienced WHM system admins

    Except that a text-only search interface is basically reverting to the commandline which would require MORE knowledge. You must know exactly what to search for and where to click.
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