JetBackup 5 fails license checks and the following message can be found in the log.
There was a failed license check. Error: Failed checking license (https://check.jetlicense.com/v2/). Error: cURL error 77: (see https://curl.haxx.se/libcurl/c/libcurl-errors.html). Please visit the following link for more information https://docs.jetbackup.com/licensing_issue_notification.html
This issue is caused by a simultaneous update of the
ca-certificates packages, invalidating the cached ca-cert used by the JetBackup service.
- Access the server's command line as the 'root' user via SSH or "Terminal" in WHM.
- Restart the
systemctl restart jetbackup5d jetmongod