Symptoms
Attempting to add or create a ".bd" domain shows the following error:
(XID rduzhf) The system cannot create the domain “example.bd” because it is a top-level domain or other public suffix. You must use a different domain name.
Description
We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-49990. Follow this article to receive an email notification when a solution is published in the product.
Workaround
To workaround this issue, please perform the steps below for your server's cPanel version:
v126:
Regenerate the "Latest.pm" file to update the Public Suffix List via the command below:
perl -I/usr/local/cpanel/3rdparty/perl/536/cpanel-lib -MIO::Socket::SSL::PublicSuffix -e 'IO::Socket::SSL::PublicSuffix::update_self_from_url()'Move/remove the "PublicSuffix_default" cache file:
/root/.cpanel/datastore/Cpanel\:\:PublicSuffix_default
v132:
Regenerate the "Latest.pm" file to update the Public Suffix List via the command below:
perl -I/usr/local/cpanel/3rdparty/perl/542/cpanel-lib -MIO::Socket::SSL::PublicSuffix -e 'IO::Socket::SSL::PublicSuffix::update_self_from_url()'Move/remove the "PublicSuffix_default" cache file:
/root/.cpanel/datastore/Cpanel\:\:PublicSuffix_default
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