How to Regain Access to a cPanel or Webmail Account – cPanel

Question

How do you regain access to a cPanel or Webmail account?

Answer

Note: cPanel Customer Service is not able to directly assist with these types of account credentials as they are maintained at the server level by the hosting provider or 'root' user.
Although we provide the cPanel software for many hosting providers, for security reasons, we are not able to access their servers without their direct request. You may use the following reference guide to assist with retaining passwords for your user logins.

cPanel (User interface)

Resetting your cPanel interface password needs to be done by your hosting provider or administrator. You may be able to reset the password at the cPanel login screen if your host has the feature enabled. Some hosting companies also provide their clients with a way to reset their cPanel user password in their Billing or Customer Portals. Check your hosting provider for the best practice on how to retain your user login.

How do I identify my hosting provider?

Webmail

Resetting a Webmail Password can be done from within the Email Accounts of the domain's cPanel. Here is a link to a quick guide:

How to reset your email password through the cPanel interface