Introduction
To change your PTR (rDNS) record, you would need to determine if your custom nameservers have the authority to make the change. If unaware of the authority, you would reach out to your Hosting Provider to verify.
Method to determine where your PTR record are coming from:
Where do I update rDNS for my IP?
We have a shortlist of known Hosting Providers where PTR changes would need to take place:
How to update rDNS on a DigitalOcean Droplet
How to update rDNS on an Azure server
How-to update rDNS on a LiquidWeb VPS/Dedicated Server
How to update rDNS on a Google Cloud Platform server
How to update rDNS on an Alibaba server (Alibaba Docs)
How to update rDNS on an IntoVPS server
If unsure who your Hosting Provider is, use the following article:
How do I identify my hosting provider?
Procedure
Once verified that your custom nameservers do have the authority, then use the following article. The needed steps appear in the documentation.
Configure-rDNS/PTR records on WHM server
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